Wednesday, December 29, 2010

I did it!

I put my big girl panties on and fired Jack's tutor and the company providing services :) 


I must admit, I chickened out somewhat and did it by email, Jacob says I'm crazy and that I should have at least called her. But I truly think this is best. I'm pretty pissed right now and I don't deal well with confrontation so it was best for me to calmly and cooly put together an email rather than try to have a discussion about it. And it's over. There was no coming back from this anyway so I don't see a problem in what I did... Even if it is just because I'm chicken!


So I've been bothering Jack's case manager through the insurance company like crazy. Thankfully she's a wonderful woman and extremely helpful. She said that we're not the only family who has had this issue with this company and also with other companies that have been on board for a long time. You would think that people would realize the importance of stability for these kids. But they just don't. I must say I feel a little better knowing that I'm not the only one, I guess it gives me some validation. So if we can't get into the company we want, with our old tutor, she suggested we try out one of the new companies the insurance company just started accepting. We have 4 choices. Being that they're new each of them should have a pretty good selection of tutors and offer more stability. So that's plan b!


I contacted the new company where our old tutor is now. They have her assigned to another case already but she hasn't started so they're going to see if maybe they can switch some schedules. It would be SO wonderful to get her back!!! So we should know early next week (hopefully) what the game plan is. 


So we're on our own for probably a couple weeks. But for the first time I'm not really scared by that. When we transferred from Early Intervention to DOE services I was terrified at the thought of not having any tutors for a couple weeks. But I think I've matured a bit since then, and I'm significantly more confident in my ability to handle things. I CAN do this!! 

Monday, December 27, 2010

Another one bites the dust...

Ahh yes, here we are again amidst the perfect storm. 


Jack's new tutor quit on us. This will be our 3rd tutor in less than 2 months. I actually haven't even heard from her (which I totally think is rude), her boss/Jack's program supervisor called me today to say that she had put in her two weeks notice. Only problem is her last day is the 31st... so something doesn't add up? Either my understanding of "a week" is wrong or she put in notice over a week ago and no one told me?!? Supposedly she had only taken this job to make some extra money while her fiance tried to find a job. Umm hello? If you're trained in special needs wouldn't you know that this isn't a "willy-nilly" "spur of the moment" type of job? Your decisions have consequences. You can't just be a tutor for a month and quit! Get a job at frickin Macys or something! Why don't people understand that they're seriously f-ing with my kid? UGH! And to make it even worse, she was here Monday and Tuesday last week and won't be here until Thursday/Friday this week. Couldn't you have quit BEFORE you needed a bunch of time off so that I could have gotten a replacement and not have a huge break in services? FRUSTRATING! So it turns out C (the boss lady) doesn't even actually have anyone to replace K yet. She put an ad on Craig's List today looking for someone to fill the position. GREAT. Are you kidding me? This is all such a joke!


So I contacted Jack's last tutor, the one before K, to see if she was tutoring again. She's gotten a job with another company tutoring- and they actually take our insurance! So tomorrow I have to sort through a million phone numbers to try to figure out how I can switch companies and essentially fire the one we have now. Hopefully we can just get our old tutor back. She was AMAZING. Jack still asks about her. And she really knows her stuff! She's a special ed teacher and absolutely adored Jack. So wish me luck. I'm not looking forward to this switch at all, I hate paperwork and procedural crap but it must be done. I've never "fired" anyone before either. So yeah, wish me luck!


I really need to get this all resolved, like I said, it's the perfect storm all over again. Jack's last regression started after a 2 week break from school, change in tutors, and the teacher's assistants at school changed too. Which is exactly what is happening all over again. UGH!!! I have so much to do, and so little energy to do anything. It's gonna be a rough week...